AVP, Business Development Manager â Injaz (Loan DST) â Retail Banking Group
by Mashreq in Banking & Financial Services
The AVP, Business Development Manager â Injaz plays a pivotal role within the Retail Banking Group of a prominent financial institution in the UAE. The role focuses on acquiring new customers and companies, cross-selling personal banking products, and maintaining robust relationships with existing clients. Operating in a high-performance and compliance-driven environment, the incumbent is expected to proactively promote the bankâs products, particularly personal loans, while navigating regulatory requirements and customer satisfaction metrics.
This role is a hybrid of sales and relationship management, demanding a strategic mindset to drive retail business growth through partnerships and direct engagements. It also involves close collaboration with internal units such as SME Banking, Corporate Banking, and Compliance to onboard new payroll clients, manage documentation standards, and ensure end-to-end processing timelines are met. The AVP is expected to generate revenue from untapped market segments by onboarding new companies, activating employee payroll accounts, and establishing deep client loyalty.
Additionally, the AVP will contribute to broader digitization efforts, supporting the implementation and promotion of automated banking solutions and ensuring that customers benefit from seamless onboarding and servicing experiences.
The role further emphasizes field activities such as kiosk activations, on-site client meetings, and micro-marketing campaigns to acquire new business. The AVP is responsible not only for personal targets but also for feeding the sales pipeline for the wider team through strategic sourcing of corporate leads.
The position requires high levels of integrity, sales discipline, attention to regulatory compliance, and the ability to work under pressure while meeting aggressive sales and service targets.
