Thank you for choosing Professional Pyramid Human Resources FZE. We value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (https://professionalpyramid.com), use our job board, or interact with our related services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and employment-related information in the following ways:
For Job Seekers:
- Name, email address, phone number, and contact details
- CVs and employment-related information, including work history, qualifications, skills, references, and other information you choose to provide .
- Account credentials (username and password)
- Job preferences, including desired salary, location, and role
- Application status, interview feedback, and related activity
- Payment details (for paid services)
For Employers:
- Company name, business address, and contact details
- Contact person's name, email, and phone number
- Job postings and recruitment preferences
- Payment details (for paid services)
Automatic Data Collection:
We also collect information automatically when you interact with our website, including:
- IP address, browser type, and device information
- Location data (if enabled)
- Website usage patterns through cookies (see Section 10 on Cookies)
2. How We Use Your Information
We use the information we collect to:
For Job Seekers:
- Allow you to create and manage your profile, applications, and saved jobs
- Match your CV and job preferences with potential employers
- Send you job recommendations, relevant job board updates, and application status updates
For Employers:
- Facilitate the creation and management of job postings.
- Connect you with qualified job seekers.
- Manage billing and invoicing for paid services
For all users:
- Improve our services by analyzing user behavior
- Provide customer support and resolve inquiries
- Send marketing communications if you’ve opted in (see Section 5 on Marketing Communications)
- Comply with legal obligations and enforce our terms
3. Storage and Security of Your Data
We store your data securely on our Customer Relationship Management (CRM) system (Zoho) and on secure cloud storage solutions with industry-standard encryption and access control measures. We take the following security steps to protect your information:
- Data encryption both in transit and at rest
- Firewalls and regular security monitoring
- Limited access to personal data (only authorized personnel)
- Regular security audits and updates
4. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:
- With Employers: If you’re a job seeker applying to a job or opting into CV database visibility, your CV and related application details will be shared with employers.
- With Service Providers: Third-party services that help us run the job board (e.g., payment processors, IT infrastructure) may have limited access to your data but only to perform specific tasks on our behalf.
- Legal Compliance: We may disclose your information if required to do so by law or if disclosure is necessary to comply with legal processes or protect our rights.
We ensure any third parties accessing your data comply with applicable data protection laws.
5. Marketing Communications
- If you provide your email address and opt in to receive communications, you may receive emails about company updates, job alerts, or promotional offers.
- You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
6. Data Retention and Deletion
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Job Seeker Accounts: We retain your profile and CV until you request deletion or close your account.
- Employer Accounts: Business data will be retained for the duration of your account and as necessary for financial and legal records.
- Inactive Accounts: If your account remains inactive for an extended period, we may delete or anonymize the data after notifying you.
To request data deletion: Contact us at help@professionalpyramid.com. Please note, some data may be retained to comply with legal obligations or resolve disputes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your data, subject to legal or contractual limitationsinaccurate or incomplete information
- Withdraw consent to data processing (if applicable)
To exercise these rights, contact us at help@professionalpyramid.com.
8. International Data Transfers
We store data within secure systems in the UAE, and we do not transfer your data outside the country unless required for service delivery. When transfers are necessary, we ensure they comply with applicable privacy laws.
9. Children’s Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please notify us, and we will take immediate action to delete it.
10. Cookies and Tracking Technologies
We use cookies to enhance your experience and improve our website functionality. Cookies help us understand user behavior, store preferences, and provide tailored content.
- Essential Cookies: Required for core functionality, such as logging in.
- Performance Cookies: Analyze usage to optimize site performance.
- Marketing Cookies: Track user interests for personalized ads and offers.
You can manage your cookie preferences through your browser settings or opt out of certain tracking technologies. For more details, see our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., job boards, resources). We are not responsible for the privacy practices of these websites, so we encourage you to review their privacy policies before providing personal information.
12. Updates to This Privacy Policy
We may update this policy to reflect changes in our business or legal obligations. Any updates will be posted on this page with the revised effective date. Please review it periodically to stay informed.
13. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:
Email: help@professionalpyramid.com
Registered Office: DUQE Square Business Center, Quarter Deck, Mini Rashid, QE2, Dubai, UAE
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