Virtual Relationship Manager - Business Banking
by Emirates NBD in Banking & Financial Services
The Virtual Relationship Manager - Business Banking will act as a trusted advisor to a portfolio of SME and business clients, offering comprehensive day-to-day banking support, sales advisory, and service resolution. This client-facing role requires strong knowledge of business banking products, including trade finance, forex, and asset-based solutions. The VRM will proactively manage customer relationships, generate leads, provide personalized product recommendations, and ensure client retention through tailored support. A strong focus will be placed on adhering to regulatory frameworks, achieving financial targets, and maintaining operational excellence in a highly digital environment. This role is critical to delivering an integrated virtual banking experience aligned with Emirates NBDâs strategy of service excellence and digital leadership.
