Key responsibilities

• Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent onboarding experience and secure profitable business transactions.
• Offer new solutions, enrol clients for alternate channels and value-added services to increase transaction volumes and grow the assigned portfolio.
• Build and maintain a dossier for each client detailing a 360-degree view to ensure current and future needs are captured.
• Conduct client visits in order to understand and report on risk profile and highlight/update approving authorities with any changes in risk profile.
• Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions.
• Manage self in line with the Bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance.
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.