SAP MENA
Regional Sales Head (SAP Customer Experience)
- Permanent
- Dubai, United Arab Emirates
- Experience 15 - 20 yrs
Report job as expired
Job expiry date: 06/08/2025
Job overview
Date posted
22/06/2025
Location
Dubai, United Arab Emirates
Salary
AED 50,000 - 60,000 per month
Experience
15 - 20 yrs
Seniority
Director
Qualification
Bachelors degree
Expiration date
06/08/2025
Job description
The Regional Sales Head for SAP CX Middle East Africa North & South is accountable for leading SAP's Customer Experience (CX) sales strategy across a diverse and complex regional market. This executive leadership role involves managing all CX sales activities across the Middle East and Africa, with a focus on driving growth in cloud subscriptions, services, and customer acquisition. Responsibilities include adapting global CX strategies to local market dynamics, building and enabling a high-performing regional partner ecosystem, and localizing SAP solutions for sectors such as public sector, retail, energy, and telecommunications. The role requires fostering C-level relationships, serving as an executive sponsor for strategic accounts, and overseeing disciplined sales execution, forecasting, and pipeline management. The incumbent will lead talent development initiatives, coaching a diverse and multicultural sales leadership team and elevating local talent through succession planning. This position plays a pivotal role in shaping SAPās regional strategy and influencing the broader global CX organization.
Required skills
Key responsibilities
- Lead and manage all CX sales activities across the Middle East and Africa region
- Define and execute regionally tailored go-to-market strategies that align with varied customer needs
- Drive aggressive growth in cloud subscription revenue and expand the regional customer base
- Adapt global CX programs to fit diverse regulatory, technological, and economic environments
- Localize SAP CX solutions to support industries such as public sector, retail, energy, and telco
- Expand and enable a high-performing partner ecosystem in direct and indirect markets
- Attract, mentor, and develop a diverse sales leadership team across the region
- Serve as executive sponsor for key regional customers, building strong C-level relationships
- Own regional pipeline health, forecast accuracy, and enforce sales execution excellence
- Ensure consistent revenue generation through structured governance and opportunity management
Experience & skills
- 15+ years in enterprise software or technology services
- 5+ years leading large regional sales teams
- Demonstrated success in growing market share across high-growth and emerging markets in MEA
- Proven experience executing hybrid go-to-market models including direct, partner-led, and cloud-centric approaches
- Track record of transformational leadership including scaling, turnaround, or greenfield operations
- Deep familiarity with CX solutions including CRM, marketing automation, and commerce technologies
- Experience in multicultural and multinational environments within global technology vendors
- Proven ability to define and execute strategy with consistent performance against growth targets
- Strong influence, collaboration, and stakeholder management skills
- History of building diverse, inclusive, and high-performing sales teams
