Key responsibilities

• Own the end-to-end process of annual credit reviews for all clients, ensuring timely and accurate completion in compliance with internal policies
• Oversee a mixed portfolio of credit relationships, including identifying risk exposures, recommending credit actions, and tracking performance
• Support the origination, structuring, and documentation of new credit transactions in collaboration with Relationship Managers and internal stakeholders
• Actively monitor market volatility and client risk exposures using systems such as Avaloq
• Take proactive steps to resolve potential credit issues
• Serve as a key liaison between the Credit Risk team, Bankers, and Clients
• Ensure all credit decisions and documentation are properly recorded and updated through internal systems including Gateway and Avaloq
• Contribute to the delivery of credit-related business targets and the platform’s broader commercial objectives
• Provide SME expertise on specific financial products and services to customers and colleagues
• Analyze data from sales figures and customer feedback to support product origination and development
• Respond to customer inquiries and attend client meetings to originate credit and resolve issues
• Present product advantages and features to potential customers
• Participate in internal training and workshops to share product knowledge
• Participate in events and conferences to showcase credit solutions and generate business interest
• Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches
• Define jobs and responsibilities and counsel employees on performance if in a people management role
• Demonstrate leadership behaviours to create an environment for colleagues to thrive and deliver excellent standards
• Train, guide, and coach less experienced specialists
• Advise senior management on areas of impact and alignment
• Manage and mitigate risks through assessment and support the governance agenda
• Collaborate with business-aligned support areas to keep up with business strategies
• Create solutions based on sophisticated analytical thought and define problems with innovative approaches
• Seek out, build, and maintain trusting relationships with internal and external stakeholders