Business Development Executive

Responsibilities

• Responsible for the achievement of the overall sales targets by sourcing and prospecting for new business, as well as managing existing business to increase revenue.
• Focus on client relationship management and the effective use of the systems to ensure the strict implementation of procedures and the policies of the trade, maintain and improve service standards.
•  
• Monitor revenue, yield and staff productivity, in order to recommend changes to achieve client satisfaction, revenue targets and profitability.
•  
• Liaise with both internal and external clients to audit service quality levels and propose operational changes where necessary to optimise clients.
•  
• Regularly communicate the product portfolio to customers using all means available to maximise sales and revenue. Ensure that policy decisions are promptly communicated to our front-line staff, Trade Partners and clients.
•  
• Continuously update the database.
•  
• Prepare and submit weekly, monthly and annual sales reports. Prepare annual / bi-annual business reviews for the client.
•  
• Prepare responses to RFI/RFP from clients locally and regionally as required.
•  
• Review/analyse market trends and give recommendations to line manager. Support all promotions and events organised by dnata Travel Services to ensure sales targets and organisational goals are met.