Group Senior Manager – Digital Product Sales

Location

United Arab Emirates

Company name

DP World

Sector

Sales & Customer Services

Contract duration

Full time

Salary (monthly)

Non-Dislcosed

Experience

5-8 years

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About the role

We are looking for a highly driven Sales Manager to lead and execute strategic sales initiatives, ensuring revenue growth and channel partner success. This role involves setting and achieving sales targets, managing a high-performing sales team, and developing a robust business strategy to expand the company’s customer base. The candidate will collaborate cross-functionally with marketing, product, and support teams to drive go-to-market strategies and ensure strong market positioning.

Responsibilities

Set sales targets and hit sales targets by successfully managing the sales team and channel partners.
Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.
Work cross-functionally with marketing, product, and support teams to develop go-to-market strategies and execution.
Lead ongoing analysis of business performance to support daily sales activities and monthly business reviews and present sales, revenue, and realistic forecasts to the management team.
Own recruiting, objectives setting, coaching, and performance monitoring of the sales team.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Maintain an effective account management role with customers to ensure they are served well, cross-sell opportunities are maximized, issues are addressed on time, and customer churn is minimal.
Prepare and deliver differentiated solution presentations, demos, or technical proposals.
Build relationships with partners to find and realize opportunities and attend industry events.
Conduct competitor analysis and provide insight into the sales plan and how to beat the competition.
Manage and/or deliver technical validation activities including Proof of Concepts and Pilot projects.
Help team members in building RFIs or RFPs, preparing proposals, and pitching Cargoes Products with key differentiators.
Meet the monthly/annual business targets, including new customers signed, new sales revenues, and renewals.
Recruit the right channel partners and ensure partnership agreements are signed on time.
Provide training and support to new partner recruits to ensure they can effectively sell the company's products or services.
Build, maintain, and manage relationships with current and prospective channel partners.
Participate in a partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
Monitor partner performance to ensure they meet sales quotas and maintain customer satisfaction.
Ensure partner compliance with Channel Partner programs and agreements.

Requirements

Bachelor’s degree in computer science, business administration/economics, or logistics.
Minimum 5-8 years of experience in SaaS cloud solution sales of ERP/CRM or logistics solutions.
Previous experience in driving channel sales, ideally within the same product category and channel.
Excellent skills in proposal preparation, customer presentations, solution demos, effort estimation, and other pre-sales activities.
Strong understanding of one or more industries like freight forwarding, transportation, or logistics.
Must bring a consultative approach, commercial savviness, and strong customer orientation with the ability to map customer needs into offered solutions.
Result-oriented with the ability to deliver business targets in new and tough market conditions.
Team-oriented with exceptional interpersonal and communication skills, both written and verbal.
Successful previous experience as a Senior Sales Manager, consistently meeting or exceeding targets.
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
Proven ability to drive the sales process from planning to closing.
Strong business sense and industry expertise.
Excellent mentoring, coaching, and people management skills.