Senior Manager, Acceptance

Location

United Arab Emirates

Company name

Tap Payments

Sector

Sales & Customer Services

Contract duration

Full time

Salary (monthly)

Non-Dislcosed

Experience

8-10 Years

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About the role

The Senior Manager, Acceptance will lead the acceptance team in achieving revenue targets and driving business growth, Also responsible for developing sales strategies.

Responsibilities

Lead and mentor the team to ensure they are meeting their targets and providing excellent customer service
Identify the most promising merchants and prospects that will help you and your team grow a healthy pipeline
Help new merchants evaluate Tap Payments and handle detailed questions about our product capabilities
Prepare thorough presentations and proposals for prospective merchants
Handle the sales process and act as the main point of contact for merchants and partners
Maintain a solid, well-organized portfolio and nurture key accounts
Collaborate with other sales teams to share the best business practices, key business insights, and industry trends
Use exceptional communication and negotiation skills and techniques to close new merchants
Carry out other duties, as assigned based on the demands of the business and growth of the role

Requirements

8-10 years of role-specific experience in {department} with industry leading knowledge of your function
Expert knowledge of the Fintech industry with an in-depth understanding of Payments
Preferred degree, but real-world experience is also accepted
Ability to establish cross-functional relationships for business value
Builds trust with clients/merchants/stakeholders
Fintech-driven and solution-oriented mindset
Ability to lead sub-functions and projects without supervision
Encourages collaboration among team members
Open to constructive feedback and adaptability in solving complex challenges
Effective communication skills in guiding and leading discussions in English, with a preference for Arabic language ability